Terms of service
Welcome to Deep Fresh UK (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your use of our website https://deepfreshuk.co.uk and the purchase of products from our online store.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. General Information
Deep Fresh UK is operated by Memo Cash & Carry Ltd.
Throughout the site, the terms “we”, “us”, and “our” refer to Deep Fresh UK.
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website at any time.
2. Online Store Terms
By using our store, you represent that you are at least the age of majority in your country of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose.
A breach or violation of any of these Terms will result in an immediate termination of your access to our services.
3. Products and Availability
All products listed on our website are subject to availability.
We reserve the right to limit the quantities of any products we offer and to discontinue any product at any time without notice.
We make every effort to display the colours and images of our products accurately, but we cannot guarantee your device’s display will reflect the product colours perfectly.
4. Prices and Payments
All prices are shown in GBP (£) and include applicable taxes unless stated otherwise.
We reserve the right to change prices at any time without notice.
Payment must be made in full before products are shipped.
We accept major credit/debit cards and other payment methods offered at checkout.
5. Shipping and Delivery
Orders are processed and shipped according to our Shipping Policy.
Delivery times are estimates and may vary depending on your location and courier services.
We are not liable for delays caused by events beyond our control.
6. Returns and Refunds
Please refer to our Refund & Return Policy for details on returning products, exchanges, and refunds.
If you believe an item is defective or incorrect, contact us at customerservice@memocashandcarry.co.uk.
7. Accuracy of Information
We strive to ensure all information on our site is accurate, complete, and current, but occasional errors may occur (e.g., typographical errors, pricing mistakes, stock updates).
We reserve the right to correct any errors or inaccuracies and to cancel or refuse any order placed based on incorrect information.
8. Third-Party Links
Our site may contain links to third-party websites that are not operated by us.
We are not responsible for the content or practices of those sites.
Use of third-party links is at your own risk.
9. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Please review it to understand how we collect, use, and protect your data.
10. Limitation of Liability
To the fullest extent permitted by law, Deep Fresh UK, Memo Cash & Carry Ltd, and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
Our total liability for any claim shall not exceed the amount you paid for the product that gave rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless Deep Fresh UK, its directors, employees, and partners from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact Information
Questions about the Terms of Service should be sent to:
📧 customerservice@memocashandcarry.co.uk